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Privacy Policy and Cookies Policy

Privacy Policy


PURA is the entity responsible for this website. The privacy and protection of the personal data of PURA website users are a priority for this organisation and are managed in accordance with all applicable legal and regulatory standards.

PURA is a company part of the SAPEC Group.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Thehttps://pura.sapecgroup.pt website contains links to other pages or platforms (e.g. websites of the SAPEC Group or outside the SAPEC Group – software applications, social networks, application forms), where personal information may be collected.

Before you provide your personal data, we recommend that you review the privacy policies of these websites, services, social networks, applications and platforms.


Technical information

This website collects technical information, such as the Internet Protocol (IP) address, visited web pages and the browser used to improve the effectiveness of the website, diagnose problems, to manage this website and to analyse the website’s traffic source.

We may also collect other information, such as website’s use preferences.

As such, we may use “cookies” to manage the information. For more details about cookies, see our Cookies Policy.


Consent

By providing any personal information through this website, we assume that you explicitly understand and consent to the transfer, collection and processing of such information under the terms and conditions set out in this Privacy Policy.


What type of personal data do you collect when I visit your website?

You may have to register to access the website. However, if you use any of the services provided by the website, we will collect personal data to manage the services thereof, such as your name, telephone number and e-mail address.

We do not collect any sort of sensitive data. Such data may relate to: race or ethnic origin; political opinion; religious or similar beliefs; physical or mental health; sexual orientation or criminal record. Every time you disclose sensitive information voluntarily, we assume that you give us your explicit consent to use such information in connection with the purpose for which it was provided.


In which cases is personal data collected by your website?

Personal data is collected in the following cases:

  • When you contact us for information.

The information we collect is kept to the minimum required to process your request. We will let you know which information completion is mandatory or voluntary. Usually, we only ask for additional information to better respond to your request.

Each request for information must have your name, telephone number and e-mail address, as well as any other information that you may feel should be included in the message.


How will you use my personal data?

We will use your personal data to answer your requests and with respect to your use of the company’s website, so that we can offer you the best and most pleasant browsing experience when using the services we provide.

When requesting material or asking someone to contact you, you will always have the option of receiving other information that may be of interest to you.


Your rights

You are entitled to request access to the personal data you have sent us, update or correct any information, choose not to receive other PURA information, or request that your personal data be deleted from our systems, at any given time, by e-mail sent to solucoes@pura.sapec.pt. All situations will be handled in accordance with the applicable local law.

Users undertake to provide accurate and complete registration information, in particular an e-mail address, and to inform PURA of any changes in relation thereto.


Will your share my personal data with third parties?

We may employ other companies or individual entities to manage your request for information, maintain this website or develop our activity. Such companies may, therefore, have access to your personal data, but always for the purposes for which they were collected, and under our direction and responsibility. We may also share your personal data with other SAPEC Group companies, provided that it is for the same purposes for which they were collected.

We may disclose your personal data in response to a legal order, summons, government investigation or as otherwise required or permitted by law.

We do not share information with third parties for their own marketing purposes and we do not conduct marketing operations for third parties.

For how long will you keep my personal data?

We will keep your personal information for the time necessary to achieve the results for which they were collected.


Are my data safe?

We have implemented technology and safety accepted policies to protect against the loss, misuse, change or destruction of personal data. All our staff is bound by duty of confidentiality concerning any personal data, and only authorised staff has access to this information.


International transfers

As a rule, PURA does not transfer the data collected on its website to outside the European Economic Area (EEA).

Where personal data must be transferred to, stored or processed in a third country, it shall be done in accordance with the requirements set out in the General Data Protection Regulation (GDPR) and other data protection laws.

For more detailed information about the mechanisms and provisions used in the transfer of personal data, contact us through the following e-mail: solucoes@pura.sapec.pt.


Privacy of Minors

The collection and intentional processing of the personal data of minors is neither a policy nor the intention of PURA. Where this occurs, it is in full compliance with the data protection laws applicable to minors.


Privacy Policy Updating

This Privacy Policy may be updated as necessary. This Policy contains the date of the last update. Any changes to this Privacy Policy will apply from the date of its publication.  
You are encouraged to regularly check the Privacy Policy for any changes on how we use your personal information.



 Cookies Policy


What is a Cookie?

Cookies are files that contain small amounts of information. They are downloaded to a user's device when they visit a website.

The main objective is to recognise the user each time they visit the site, which also allows us to improve the quality and use of the site.

Cookies are essential for the functioning of the Internet. They do not cause any damage to the user's equipment and, if they are enabled in the configuration of your browser, they help to identify and resolve possible errors in the operation of the website.

By accessing our website, you expressly consent to the use of this type of cookies on your device. If you disable cookies, your browsing experience on the website may not be optimised and some of the features available on the website may not function properly.

PURA uses cookies depending on the number of visits to the website, the type of device used to access the website, demographic data, traffic source and location, in order to improve our service and thus adapt the content and presentation of the website based on the type of browser you use or other information sent by the browser.

You can change the cookie settings in your browser preferences by following the instructions in the links:

  • Chrome
  • Firefox
  • Internet Explorer
  • Safari

It should be understood that users accept the use of cookies by continuing to browse without disabling them.

Cookies and social network plug-ins (social buttons)

These social cookies are designed to allow users to share pages and content via third party social networks. They also enable the segmentation of advertising on social networks.

Our website also uses social plug-ins or buttons.

Social plug-ins make it easy to share pages and content from our site on various social platforms. For example, they allow users to “like” and share information from our site with their friends on social networks.

To do this, the plug-ins use cookies to track users’ browsing, whether or not they use these platforms, and to check whether or not they are connected to the social network while browsing. These cookies also enable targeted advertising on these platforms.

For more information about the use of personal information in the context of social networking, please refer to the privacy policy of the relevant third-party social network.


Contacts

If you have any reservations on how we use your personal information, you are entitled to refer the matter to the relevant supervising authority – National Data Protection Commission.

Queries about the use of your personal data or for the purpose of exercising your rights can be sent to the following address:


PURA - SISTEMAS E TRATAMENTO DE ÁGUAS.
Adress: Avenida do Rio Tejo - Parque Industrial 
​               Sapec Bay 2910-440 Setúbal

Telephone:  +351  265 710 279 
Mobile: +351 910 516 967
E-mail:  solucoes@pura.sapec.pt


This privacy policy and cookies policy was updated on 06/05/2024